Privacy Policy
Last updated: February 2026
1. Information We Collect
When you create an IdeyForm account, we collect your email address, name, and organization name. When you use our service, we collect form schemas you create, responses submitted to your forms, and usage data such as login times and feature usage.
2. How We Use Your Information
- To provide, maintain, and improve the IdeyForm service
- To process AI-generated form schemas on your behalf
- To send transactional emails (verification, notifications)
- To provide customer support
- To detect and prevent fraud or abuse
3. Data Storage & Security
Your data is stored in encrypted databases with organization-level isolation. We use industry-standard security practices including JWT authentication, HTTPS encryption, and Cloudflare Turnstile for bot protection. We never sell your data to third parties.
4. AI Processing
When you generate a form, your prompt is sent to OpenAI's API for processing. We do not use your prompts or form data to train AI models. OpenAI's data processing is governed by their own privacy policy and data processing agreement.
5. Form Responses
Responses submitted to your published forms are stored in your organization's data space. You are the data controller for any personal data collected through your forms. You are responsible for providing appropriate privacy notices to your form respondents.
6. Data Retention
Your account data is retained for as long as your account is active. Form schemas are immutable and retained indefinitely for version history. You can request deletion of your account and all associated data by contacting [email protected].
7. Cookies
We use essential cookies for authentication (JWT tokens stored in local storage) and theme preferences. We do not use advertising or tracking cookies.
8. Your Rights
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your form schemas and responses
- Object to data processing
To exercise any of these rights, contact us at [email protected].
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes via email or through the service.
10. Contact
If you have questions about this privacy policy, please contact us at [email protected].